Patient Testimonials

Our goal is to help you live your healthiest and most productive life. Sharing your experience may help others seeking allergy and asthma care. Please send your comments to patientrelations@atlantaallergy.com.

What Our Patients Say During the Public Health Crisis

If you’re wondering whether we can help you, or a family member during this time, take a look at what our patients are saying. Almost all of these comments were posted between March and April 2020 and on public forums like Facebook and Google.

“My husband started seeing Dr. Judy Nam at Atlanta Allergy last fall for an immune deficiency. This was unknown territory for us, but Karen Owens helped us navigate everything and went above and beyond the call of duty spending countless hours helping us get everything started and fighting for us with our insurance company for approval. We could not have started this journey without her!!! She and the rest of the staff are the medical heroes we are all fortunate that they advocate for us!!”

“Dr. Guydon is one of the most caring and thorough specialists you’ll ever meet. She takes the time to listen, educate, and develop treatment plans that are simply life changing. She has a tremendous respect for the care and wellbeing of her patients, and it shows.”

“My first time seeing an allergy doctor and Dr. Carlton and his entire staff were GREAT.”

“Great experience from start to finish. Staff was friendly and the doctor was great.”

“AAA IS THE BEST. Dr. Guydon is an excellent physician. she takes time with you and listen to you. I have been seeing Dr. Guydon for years and I would be disappointed if I had to see another physician. I originally started with Dr. Lotner in the past and Dr. Lotner retired and before Dr. Lotner retired, he made an excellent recommendation. Dr Lotner referred me to Dr. Guydon and I have been satisfied and well taken care of.”

“Very friendly and Dr. McCafferty is awesome. He takes his time and explains everything. If you have any questions or concerns, he listens and answers everything.”

“I love this practice! Very professional, efficient, friendly. Responsive and effective! The BEST!”

“They are a great group of family. Always trying to be their best at taking care of your needs, to keep you healthy and feeling better…”

“This place has really helped me over the past 8 years. I'm so thankful. And they continue to help me as needed.”

“Just had my first Telemed visit with Dr. Fineman, loved him! A most helpful visit — felt like I was sitting in his office. The staff and follow up was all just stellar!”

“The team at the Hamilton Mill location is professional, courteous, and respectful. Special shout out to Karen Owens for going above and beyond to help obtain insurance approval for Dupixent for my daughter. The facility is state of the art and very clean. Thanks again for your service.”

“Dr. Lenchner is the best. He listens to his patients; he's very concerned for our health and very patient. He makes sure you have all your meds and goes out his way to make sure you get them if your insurance doesn’t pay for it or you just can’t afford it. He has a big heart and he loves what he does. He’s been my doctor for years and I have never had a bad experience with you. I will recommend him 100%.”

“Dr. Guydon is the absolute best doctor. She has been my allergist for over ten years. I would highly recommend her to everyone.”

“Dr Lily Hwang is amazing. She answered all my questions. My followup appointment went like a breeze even though it was my first ever Tele appointment. Thank you, Atlanta Allergy & Asthma, for being able to provide appointments during this COVID-19 pandemic.”

“I have gone to this practice for well over 30 years. My current Allergist is Dr. Guydon who is brilliant, caring and very well informed. Having asthma and allergies, I wouldn’t go anywhere else!”

“Recommend the doctors and staff. And I have been a patient for many years.”

“They are very professional and listen to all your issues. The office staff is very nice and courteous.”

“I love Dr. Guydon. She is knowledgeable. She is empathetic and she make you feel comfortable in her presence. The most important thing is that she listens. I know that my son and will be taken care of properly. Thank you Dr. Guydon for taking such good care of me and Colin.”

“Awesome staff and Doctors, couldn't ask for better care.”

“Dr. Lenchner was great. The staff was helpful.”

“Dr Nam is amazing! She and the staff were very attentive and caring. Our TeleVist was pleasant and she is very knowledgeable. So grateful that our doctor referred us here! I highly recommend.”

“Wonderful staff. Very little wait.”

“I find the staff and doctors at AAA are so friendly and helpful. I really appreciate that they have Telemedicine available and that Dr. Schaffer was extremely helpful in dealing with my issues. I really appreciate them!”

“Attention given, response time to calls excellent. Nurses and staff level of care, patience, and politeness are excellent. Love me some Dr. Guydon!”

“Absolute most positive, friendly & professional office I have ever been to — Rome office. They obviously enjoy their jobs and are very caring and compassionate.”

“I have nothing but good things to say about Atlanta Allergy & Asthma (Snellville). Everybody there is super nice and professional. And I'm not a big fan of injections but the nurses there are magic at not making them hurt! Love, Love, Love!!!!”

“Such a caring staff. Efficient, comfortable waiting room, usually not a long wait for injections.”

“Yes, I would recommend. I have been with them and Dr. McCafferty since 2001. I am doing the best I ever have. I have suffered with asthma and allergies since I was 12 years old. Dr. Mc is awesome. He is very caring, very detailed. He makes you feel like you are the only patient he has. He is never rushed. He is the best.”

“Extremely knowledgeable physicians who are caring and compassionate.”

“Dr. McCafferty is great. He is very knowledgeable. I feel confident in his professional experience and treatment. I recommend him and Helen, the P.A.”

“My son has been treated by Atlanta Asthma & Allergy since he was 18 months old. He is 17 years old now. We are always pleased with the care, help, service, and support they provide. I always recommend and will continue to do so. Dr. Sheerin, Mary Rose, Ashley and all the staff are amazing.”

“My asthma is under control. My doctor, Dr. Linda Guydon always listens to me and thinks outside the box.”

“The doctors seem concerned about how I am doing. The staff are real nice and show concern for any problem I have.”

“I just had an online visit with Dr. Lenchner and can’t express enough what an awesome experience it was. No wait no hassle, spoke to the doctor maybe a total of 10 minutes answered medicinal questions and was able to get my prescriptions updated and filled. WOW, what a great visit and experience.”

“Very kind and compassionate health care provider. Extremely through and detailed. Difficult to get in for an appointment so book early! Will continue to recommend.”

“Dr. Erinn Gardner is hands down, the best asthma doctor I have ever seen. She knows her stuff! I have had a chronic cough for almost two decades and after only three or four visits and after trying several medicines and other techniques, I AM COUGH FREE! She was determined to improve my quality of life from the minute I met her! She has done wonders for me! If you have never had a chronic cough, it is hard to appreciate not having one but when the fix is finally found, it changes everything! I feel like I owe her so much for the improvements she has made in my life. I more than highly recommend her but I don’t want her to get so busy that I have a hard time getting an appointment... lol. You are wonderful to me, Dr. Gardner. Thank you for all you have done to give me a much-improved quality of life.”

“Very wonderful experience!!!!!”

“Very responsive! Televisit was a great experience. Staff reaches out and easily walks you through doing a Televisit. When the doctor comes on, I felt I was sitting across from him at the office.”

“My appointment started on time; staff were friendly and professional, and Dr. Silk conducted a thorough examination.”

“I had a Televisit with Dr. Guydon and it was wonderful. My mother and I have been patients for years and it was nice that I still able to have a doctor’s visit in these tough times. It was a wholly pleasant experience.”

“This was my first time trying to do a Televisit. My computer did not want to cooperate with me when I tried to login. But the girls in the office were so nice and helpful and Dr. Schaffer was kind enough to FaceTime with me instead of the Tele visit. All went well. Dr. Schaffer is very nice.”

“Every single person I dealt with was nice and helpful. I have a renewed quality of life and I'm even sleeping better because of it. I haven’t felt this good in years!”

“This message is in praise of Atlanta Allergy & Asthma, Sandy Springs location. My appointment yesterday for my yearly checkup with Dr. Sheerin and to have Allergy Shots that were due, was “OVER THE TOP POSITIVE!! I kept my appointment, though very anxious because of the C. Virus. Dr. Sheerin, Mary Rose, (who always gives me my shots — NEVER a bulging lump in my arm following the injections!!!), and the 2 other nurses who took my vitals, all were very supportive and reassuring. I experienced no ‘WHITE COAT SYNDROME,’ because of them, and returned home in a very calm frame of mind.

This note expresses my thanks and appreciation to them, I am grateful to be their patient!”

“My recent Televisit with Ms. Kimberly Clay, N.P. was very thorough and professional.”

“Great staff, fantastic people and fascinating doctors.”

“I get the monthly allergy shots, but yesterday I was fighting a sinus infection and called in to see if I could get an appointment. They worked me in so I could see Kim Clay, the Nurse Practitioner. They were very detailed and asked a lot of questions and gave me practical advice. I appreciated them squeezing me in and taking such good care of me!”

“My son had a Telehealth visit with Dr. Fineman yesterday. I just wanted to let you know that I thought it was fantastic. It was easy to log in, we were safe at home and our visit was productive and professional.

I think that if Atlanta Allergy wants to continue with virtual health visits, I would be very supportive.”

“Amazing they took so much time with my daughter and explained every detail! Absolutely wonderful group all the nurses were awesome, and the doctor was outstanding.”

“I just wanted to give some quick feedback on my tele-visit check-up. It was quick and easy, and I was able to log in without any issues. I appreciated seeing the doctor remotely. Dr. Sheerin didn’t rush the call and took her time answering my concerns. I appreciate both of the front desk ladies who's names escape me despite myself. They are very helpful, always a call to confirm and are always being so lovely when I talk to them. Thank you to nurses Ashley and Mary Rose, who I have had the opportunity to talk to often during the past couple of years. I recommend your offices often to my family, friends, and colleagues, and I will continue doing so. Despite you all having so many clients, I always feel heard, seen, cared for, and welcomed.”

I hope you're all taking good care of yourselves, and you're able to get some rest — especially given the situation that we're all facing. Thank you and stay safe.

“My telecom with Dr. Tanner was so easy to connect and I felt very comfortable in that setting. He asked and answered great questions and if I need to get back to him, I will do so. This way of communicating gives me great peace of mind. Thanks to the staff and especially Dr. Tanner.”

“Dr. Shaffer is the best! Answered all of my questions. Really appreciate his help.”

“Thanks to the staff for all the care yesterday and getting me in to see Dr. Schaffer, for immediate care from a bad asthma episode. The inhaler prescribed did the trick! Many thanks to you all and thanks Dr. Schaffer for juggling me with all your other patients! Much appreciated!

...and I even received a follow-up call today with more information!”

“My visit was exceptional. Loved it. Dr Tanner is the best.”

“The staff was extremely friendly and helpful. I couldn’t have asked for better care. Thank you to all the staff that handled my care.”

“As always, my visit to your practice was not satisfactory, it was excellent. PA Kimberly Clay is very familiar with my conditions and responds appropriately. She always seems genuinely concerned about my health and is extremely professional while being extremely caring at the same time.

Likewise, the staff in the office is genuinely professional and courteous.”

“Dr. Roberson and her team strive to provide excellent care for their patients. They provide a caring environment for their youngest to their eldest patients. It helps to finally find a doctor who understands how difficult it is to live with allergies and asthma, then help one make the best decisions for treatment.”