What Atlanta Allergy & Asthma Patients Need to Know During the COVID-19 Pandemic

Updated on Wednesday, August 12, 2020

Atlanta Allergy & Asthma News

All Offices Are Open

All offices are open, however during this time we have temporarily adjusted shot hours at many of our offices. Beginning the week of 4/27, most clinics with late shot hours will now close at 5 pm. If your clinic has days where the office is open until 6 or 6:30 pm, they will now close at 5 pm. Many of our clinics’ hours/days remain the same with a few exceptions. Please visit our locations page to check the hours at your office.

*Per CDC guidelines, all patients and guests must wear a face covering while in our offices. The face mask can be made of cloth (including a bandanna or scarf) and should cover your mouth and nose to help protect you, our staff, and other patients.

Please note that masks with vents or exhalation valves allow unfiltered exhaled air to escape and therefore they do not protect the people around you.

Learn how to wear/make face coverings here.

To adhere to social distancing guidelines, bring only essential guests with you to the office. Everyone will be required to go through the screening process prior to entering the clinic.

Frequently Asked Questions

Are Telemedicine/Virtual Visits Available?

Yes. In an effort to help our patients receive care without requiring an office visit, we are now offering TeleVisits with all Atlanta Allergy & Asthma providers. Most insurance companies are waiving co-pays (and in some cases, deductibles) for virtual visits during the coronavirus pandemic. While we cannot guarantee this waiver, you can check with your insurance company for their current policy. Learn more about TeleVisits.

Is It Okay to Get My Allergy Shot?

Yes. As always, provided you do not have a fever, or had a fever in the past 14 days, it is safe to get your allergy shot. Adherence to all therapies and medications is recommended, especially during this time.

30 Minute Wait After Immunotherapy Injection

Although the risk of reaction after receiving an allergy immunotherapy injection is quite small, the American Academy of Allergy, Asthma & Immunology guidelines recommend that patients wait in the office for 30 minutes after receiving their allergy immunotherapy injection to ensure immediate medical attention is available if needed. To help facilitate social distancing, after check-in, patients may be permitted to wait outside the clinic prior to their injection at certain offices. We have also made efforts to reconfigure our waiting rooms and if available, you may be able to wait your 30 minutes in an exam room. Please check with your AA&A office for details.

If I Am Coming to the Office for an Injection or If I Need to Be Seen by the Provider, What Steps Are Being Taken to Ensure Safety?

Our clinic is taking extra precautions to protect those in our waiting areas, shot and exam rooms. All AA&A staff are wearing masks and other PPE as warranted. Based on the CDC’s recent recommendations, we ask all patients wear a face mask while in our offices. The face covering may be made of cloth (scarf or bandanna) and should cover your mouth and nose.

Please note that masks with vents or exhalation valves allow unfiltered exhaled air to escape and therefore they do not protect the people around you.

Additional measures include social distancing, additional cleaning protocols, symptom screenings, and daily staff health checks. Click here to see a list of all safety measures implemented since March 2020.

Current Screening Guidelines for In-Office Visits

We ask you to call in advance or reschedule appointments if you answer ‘yes’ to any of the following:

  • Have you, or anyone in your household, had a fever in the past 14 days (fever is a temperature of 100 or above)?
  • Have you had a cough and/or shortness of breath in the past 14 days?
  • Have you experienced at least two of the following symptoms in the past 14 days: fever or chills, repeated shaking with chills, muscle or body aches, headache, sore throat, new loss of taste or smell, congestion or runny nose, nausea or vomiting, diarrhea?
  • Have you had contact with a confirmed case of COVID-19?
  • Have you had contact with a person who has been exposed to a confirmed case of COVID-19?
  • For more information on the symptoms of COVID-19 see CDC website.

Going Forward, We Ask That All Patients Adhere to the Following Procedures:

  • If you are sick, call the office in advance. Patients with symptoms consistent with COVID-19 will not be permitted in our offices. You should speak with a nurse who will assess your symptoms and consult with your provider to determine the best way to deliver care.
  • All patients and guests will be screened at the front door of the clinic (using CDC guidelines) for fever, symptoms, travel history, and exposure risk.
  • Per CDC recommendations, please wear your face covering while in the office. This applies to patients and all visitors. Please note that masks with vents or exhalation valves allow unfiltered exhaled air to escape and therefore they do not protect the people around you. (Instructions for wearing/making face coverings)
  • Patients who come to the office should bring only essential guests. Patients under the age of 18 should be accompanied by one adult/family member to reduce the number of people in the office.
  • Patients over the age of 65 and patients with immunodeficiency diseases should contact your office to assess the need for an office visit. A telehealth visit may be a better alternative at this time.
  • Bring your rescue inhaler: Asthmatics coming for an office visit should bring their albuterol rescue inhaler with them. For safety reasons, we are not able to offer nebulizer treatments during this time.
  • Adjust your shot schedule: If you are an allergy immunotherapy patient and are unable to get to your office for an extended period, contact your AA&A office as we may be able to adjust your shot schedule. Compliance with all medications and therapies is essential, especially now.

Your Health Is Our Top Priority

We are committed to keeping you educated and informed. We continue to monitor the situation and update you on this evolving public health crisis. If you have any questions or concerns, please call your Atlanta Allergy office. Stay up to date with our recent patient communications.

Helpful Resources

What People with Nasal Allergies and/or Asthma Need to Know During the COVID-19 Pandemic

We are approaching the fall allergy season and with the coronavirus still impacting our area, those with allergies and allergic asthma may continue to be concerned when experiencing symptoms consistent with COVID-19. Although there may be symptom overlap, there are also distinct differences. Read more about what people with nasal allergies and/or asthma need to know during the COVID-19 pandemic.